How we work
How working with us goes
No mystery, no pressure. Here is the whole process, including how payment works.
Step by step
Getting your estimate
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You reach out
Use the estimate form, the instant roof quote, or just call. Reach out Monday through Thursday and you'll hear back the same day. Friday or the weekend? First thing Monday.
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We come take a look
We set a time that suits you, look at your home, measure, and walk through the options at your kitchen table. Questions are welcome; that is what the visit is for.
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You get a written estimate
Take your time with it. There is no follow-up pressure and no expiring price. And if the honest answer is that your roof has a few good years left, that's what we'll tell you.
On the job
Doing the work
Payment comes up at every kitchen table, so here is exactly how ours works. Three steps, no surprises.
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A down payment holds your spot
When you are ready, a down payment gets you on the schedule. No games with the calendar; your dates are your dates.
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The second payment is due the day we start
You will know the start date well ahead of time, and the crew that shows up is ours.
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The final payment waits until you're happy
The last payment is due once the job is complete and you are happy with it. We do not consider a job finished until you do.
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You're covered for the next ten years
Every full installation carries our 10-year workmanship warranty. If our workmanship lets you down, we come back and make it right.
The workmanship warranty covers full replacements and new installations. Repairs and partial replacements are scoped and priced as their own work. Rather spread the cost out? See financing options.